“Our goal is to provide the best softphone experience, regardless of device or application,” said Mark Bruk, CEO of CounterPath. These allow enterprises and Service Providers to monitor voice quality in real-time, and create and manage VoIP quality reports for their subscribers.įurthermore, eyeBeam 1.5 includes additional features such as advertising display support and API improvements that allow for seamless integration of multiple handset and headset devices, resulting in a richer user voice and video experience all the while ensuring the delivery of maximum communication quality at low data rates. Additionally, eyeBeam 1.5 includes an enhanced contacts manager with Microsoft® Outlook® support and importing/exporting capabilities, which integrates with the presence capabilities already available with eyeBeam.įor the benefit of both enterprise and Service Provider customers, CounterPath has added enhanced performance management capabilities to eyeBeam. This reduces hassles for softphone users, while also decreasing the number of customer support calls for Service Providers. To enhance the softphone user experience, eyeBeam 1.5 features “zero- touch” configuration for audio and video devices, such as headsets or web cams, enabling automatic configuration each time eyeBeam is started and whenever devices are changed. These include the ability to automatically prioritize packets during both video and voice calls to ensure the end user experience is better than ever, and new security features such as signalling encryption via Transport Layer Security (TLS) as well as message authentication and confidentiality via Secure Real-time Transport Protocol (SRTP) streams to secure the voice and video connections. It also includes new Quality of Service (QoS) and security capabilities that are built into the core application. The softphone now supports superior video and audio codecs such as H.264 and Broadcom’s BV32. eyeBeam 1.5, which supports voice, video and instant messaging, includes several new features that enhance the overall softphone user experience, as well as new network management, platform support and security capabilities for Service Providers.ĮyeBeam 1.5 features new inherent technology and design capabilities. (OTCBB: CTPS), a leader in Voice over IP (VoIP) communications software, has introduced a new version of eyeBeam™, its SIP-based video softphone. Vancouver, BC, Canada - September 05, 2014ĬounterPath Solutions, Inc.
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